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TERMS AND CONDITIONS

Please read the following terms and conditions policy carefully before registering, accessing, browsing, downloading, or using any of the platforms (Website) owned and operated by M/S SRV Future Tech Private Limited.

M/S SRV Future Tech Private Limited having their registered office on the Plot No. 1134, Morta Meerut Road, Industrial Area, NH-58, Ghaziabad,U.P- 201003 has developed a website available at www.themystry.com named “The Mystry” (hereafter referred to as the “Platform/ Website”).These terms and conditions will be enforceable to the same extent as the terms of a Physical contract and apply to all visitors, users, buyers/ sellers, and others who access or use the services provided by us through our application/website.

Our users (“you”, “your”, “yours”) agree and acknowledge that you have read the terms and conditions set forth below. If you disagree with any part of these terms and conditions or do not wish to be bound by these terms and conditions, you may not access the services and/or terminate the services immediately.

Through our platform, its users agree to purchase a range of personal wellness products (“Products”).

The users can also avail our services through our ‘ABOUT’ section, where we

may offer general information on various topics related to our products and their usage, sexual well-being, and health, and any other content, in various forms including blogs, newsletters, e-mails and social networking websites (“Information”).

These terms of use (“Terms and Conditions”) govern how you access and use the platform, products, and services provided by us. Please ensure that you read these terms carefully as they constitute a binding agreement between you and us.


ACCEPTANCE

 By registering, accessing, browsing, downloading, or otherwise using the website for any general purpose or for the specific purpose of availing any services provided by us using our application / website, or clicking “I AGREE”, “SUBMIT”, or the like (if provided) indicates your acceptance you certify that you have read, reviewed, understood and agreed to be bound by all the terms and conditions and agree to comply with its terms.


 If you do not want to be bound by these terms and conditions, to the collection and use of your information as set forth in our Privacy Policy, our Returns and

Cancellation Policy, and any other rules or policies available on the platform, as amended from time to time (collectively referred to as “Website Terms and

Conditions Policies”). In the event that the contents of any of our other Policies

conflict with these Terms, these Terms shall prevail over the Policies. We may revise these Terms as well as update the Platform from time to time. Your continued use of the platform following any modifications to the terms will be deemed as acceptance of the modified terms and platform. For this reason, you should frequently review these Terms. If you do not agree with any part of these terms, please stop using the platform immediately. You are advised to leave the platform accordingly. We only grant use and access to this platform, its products, and its services to those who have accepted its website terms and conditions policies.


DEFINITIONS

● "WE", "OUR" and "US" refer to M/S SRV Future Tech Private Limited, our directors, investors, shareholders, officers, employees, affiliates, contractors, agents, licensors, partners, authorized representatives’ importers, or suppliers only.

● "YOU", "YOUR" and "USER" refer to any non-registered or registered individual or corporate body, or any other user of our platform “The Mystry”.

● “Application” refers to the mobile application owned and managed by SRV Future Tech Private Limited for providing services to its users including merchants and service providers.

● “Website” refers to www.themystry.comwhich is registered by SRV Future Tech

Private Limited and used as a medium to inform and communicate with the users of services provided by us.

● “Services” shall include all services extended / to be extended by SRV Future Tech Private Limited including but not limited to providing a range of personal cosmetic products, and their usage, well-being information, and others.


● “Authorisation” means approval of a Transaction by an Issuing Bank.

● “Account” refers to a bank account in the name of the payer or beneficiary

maintained with an Issuing Bank or Beneficiary Bank, respectively, and is linked to

the UPI ID of the Payer or the Beneficiary, respectively, and is used for a

Transaction. 

● “Transaction” shall mean an electronic financial transaction undertaken using the Services provided by govt. authorized payment operator / payment gateways or banks.

● “Processing Mechanism” refers to the payment mechanism through the internet or such other mode of payment and delivery as may be notified by SRV Future Tech Private Limited from time to time, including but not limited to Immediate Payment Service (IMPS), National Electronic Funds Transfer (NEFT), Real Time Gross Settlement (RTGS) and/or UPI (defined hereinafter).

● “UPI" means the Unified Payment Interface, which is a payment system that powers multiple bank accounts into a single payment network of participating banks permitting the merging of several banking features, seamless fund routing & merchant payments into one head.

● “Terms of use” or “Terms and Conditions” are interchangeably used and shall have the same meaning.


ELIGIBILITY

In order to use or access the platform, you must be competent to enter into a contract under applicable laws. Your continued use of the platform will mean that you represent and warrant to us that you are competent to enter into a valid and binding contract under applicable laws.

By accessing and using the services of our website you expressly acknowledge and agree

that;

● You are a legal person of 21 years of age or above;

● You are capable of entering into a contract / legally binding agreement;


● You, your employees, representatives, and agents accessing our services have the right, authority, and capability to enter into this Agreement abiding by all the

provisions of the “terms of use” of our services.

● You are not barred or otherwise legally prohibited from accessing or using the

services of the “The Mystry” website under the laws of India.

● You are not impersonating any person or entity, or falsely stating your age or

affiliation with any person or entity.

● The mandatory information and officially valid document(s) “OVD” / document

details mentioned by you are true & correct and belong to you.

● In the event of any violation of the terms and conditions, we reserve the right to

suspend or permanently prevent you from availing of services or using the website or

any other platform owned, operated, or developed by SRV Future Tech Private

Limited.


SCOPE

● In order to access and use the platform and services offered by SRV Future Tech

Private Limited, you can either create an account (‘User account’) or proceed as a

guest user. To create an Account, you must provide us with the following information

which includes but is not limited to your name, phone number, residential address, e-

mail ID, or any other detail as required by our portal, which we may choose to

authenticate with a one-time password sent on your applied e-mail Id or phone

number.

● You understand that you will be responsible for maintaining the confidentiality of

your Account and details related to it such as your login ID and password and

restricting access to your device from where you are using our platform, and you

hereby accept responsibility for all the activities that occur on your Account created

on our platform.

● You understand that when you register to open your User Account or during a

financial transaction, you agree to provide certain personal information and personal

sensitive information about/related to you which may include without limitation


personal information such as name, e-mail address, mobile number, mobile device

information, geographical location, passwords, financial information, and other

relevant details.

● You agree that any information you provide will always be accurate, correct, and up

to date and some services may require you to share additional information which

might include your personal information. Your information management shall be as

per our Privacy Policy.

● You understand that you are solely responsible for any and all information and data

that is provided by you and is uploaded via your Account or other means of input on

the Platform (including, but not limited to, all personal information and search

history).

● You understand that this website is a platform that facilitates Transactions (pay and

collect Transactions) and other features available on the website such as UPI

Payments, Bill Pay, UPI ATM, etc. which are offered by third-party.

● The scope of our Services, including the terms of use, is subject to amendments from

time to time, which shall be notified to you upon any material amendments being

implemented. Without prejudice to the generality of the foregoing, SRV Future Tech

Private Limited shall be entitled to undertake enhancements for customer experience

and transaction security at its absolute discretion. For the avoidance of any doubt, it is

clarified that enhancements may also be optimization procedures, both manual and

machine learning based, for different modes of payments in order to improve payment

performance.

● You understand and accept that we reserve the right to terminate your Account and/or

refuse the sale of Products without prior notice if you use the Platform in

contravention of these Terms, or we cease to provide the Platform, Products, or other

services therein. The information you provide to us shall be maintained in accordance

with our Privacy Policy.

● You understand that we have granted you a limited, non-exclusive, non-transferable,

non-sub licensable, revocable permission to access, and make personal and non-

commercial use of the Platform, service, Information, and Products provided by us.

● You understand and agree that all Products available on our Platform are for your

personal use only and shall not be sold, resold, advertised, marketed, branded, or

utilized for any related commercial purposes without our permission.


● Your permission is limited to the extent that you do not have any permission to

download, copy, install, reverse-engineer, or use the Platform, Products, or

Information made available on the Platform for any other purpose without our prior

written consent. All rights not expressly granted to you in these Terms are reserved

and retained by us. We reserve the right, at our sole discretion and at any time,

without notice, to terminate your permission to use the Platform, or Information and

prevent your future access to the Platform. You agree to use the website only

a. For purposes that are permitted by these Terms;

b. For purposes for which the website is meant to be used; and

c. In accordance with any applicable laws and regulations. All material added,

created, uploaded, submitted, distributed, or entered into the website by you is

your sole responsibility. SRV Future Tech Private Limited reserves the right

to review any information provided / data uploaded, if any, by you on the

Application / website and delete any information/data that is inconsistent with

these Terms. 


● You further agree to use your data in accordance with our Privacy Policy.

a. This account allows you to access our website, browse through our service,

and make payments using a debit card, credit card, or net banking collectively

known as (‘Payment Gateway Services’) to permissible merchants on our

website.

b. You would need to register by providing additional information in order to

make payment via Unified Payment Interface (“UPI”) and Pre-Paid

Instruments (“PPI”) services to make payments to merchants using these

modes of payment.

c. You allow us to share and maintain the Know Your Customer “KYC” details

and information for underwriting purposes for other financial and non-

financial products available on our website as Services.

d. Any other financial product / feature that is provided on our website is subject

to regulatory provisions and permitted by us.

e. UPI Payments (Unified Payment Interface) enabled on the platform allows

you to request for transfer or collection of funds and or respond to fund

collection requests for any of your Accounts linked to your VPA, through the

platform. In case of a collect request received in the platform, the User needs


to check the details of the collect request before authorizing the transaction by

entering UPI PIN in the platform. The availability of UPI Payments also

depends on the availability or downtime of UPI services at or systems of, the

Issuing Bank and or Beneficiary Bank. 

f. PPI (Pre-Paid Instruments) are Payment Instruments issued by authorized

bodies by the govt. of India as per Reserve Bank of India (“RBI”) directives.


USE OF WEBSITE

 You understand that while availing services offered by the manufacturer of the

products displayed, sold, and advertised on our platform and your payment gateway

merchant while using any of third-party Services in relation to our website (e-Wallets,

Unified Payment Interface, Payment Gateway), you understand that we are not a party

to the contract between you and the Manufacturer or Payment Gateway Merchant and

act only as an Intermediary (IT Act 2000). We do not endorse any advertiser,

manufacturer, or Merchant linked to its website. We do not manufacture or produce

the products offered by us on our platform. Furthermore, we are under no obligation

to monitor the Third Party’s service used by you; the manufacturer and payment

gateway Merchant alone will be responsible for all obligations under the contract

including (without limitation) warranties or guarantees.

 We use a third-party service provider, for effecting and processing payments made by

electronic means on our Platform. The measures employed to secure such payments

are the sole responsibility of this third-party service provider. For any information

pertaining to the security measures implemented by your bank, UPI, credit card, or E-

Wallet service provider, please contact them directly. We are not responsible or liable

for any of their data security practices or obligations.

 Any dispute with or complaint against any manufacturer or Merchant must be directly

resolved by you with the manufacturer or the Merchant. It is clarified that we shall not

be responsible or liable for any deficiency in goods and/or services purchased or

while using an e-payment gateway. You are instructed to satisfy yourself regarding the

quality, quantity, and fitness of any good and/or service before purchasing the same.

 You would be solely responsible for payment of any taxes, duties, or other

governmental levies or any financial charges that may be imposed on any products or


services purchased or supplied by a Manufacturer or Merchant or otherwise arising

from online transactions.

 You agree to receive all commercial messages including transactional messages from

us through the processing mechanism. We shall send all customer communications by

SMS and/or email and they shall be deemed to have been received by you after they

have been submitted for delivery to the SMS/email service providers. We shall not be

obligated to verify or make further inquiries into the identity of the sender, or the

integrity of any communications. We shall not be responsible for any losses sustained

through the use of stolen or hacked devices or fraudulent electronic transactions.

 You agree that in case any amount is transferred erroneously by you to any Merchant,

Participating Platforms, or any other person, we shall not be liable to refund such

amount to You under any circumstances.

 You understand and agree that, if you know or have reasons to believe that the

security of your Account on our platform has been breached, you should contact our

customer care support immediately as per the contact information provided below. If

we find a security breach or suspected security breach of your Account on our

platform, we may require you to change your password, and/or temporarily or

permanently block your Account without us incurring any liability.

 You agree to use the Platform at your own risk. The Platform, including any content,

and any other information is provided “as is” and, to the fullest extent permitted by

law, is provided without warranties of any kind, either express or implied.

 We want to make it clear that our cosmetic products, available on our platform, are

not categorized as medical devices or drugs/medicines. They do not possess any

medicinal or therapeutic properties. Should you have any concerns related to your

health, we strongly advise consulting a qualified healthcare professional or doctor.

The information accessible on our platform, or communicated through any other

means, serves purely informational purposes. It is assembled based on publicly

available general data and should not be regarded as professional medical advice or

services. Our information should not be substituted for a medical opinion, diagnosis,

or treatment. Always seek professional medical advice from a physician or qualified

healthcare provider if you are dealing with any medical condition or have related

queries. Our platform does not endorse specific medications, doctors, or medical

opinions. While we strive to provide accurate and relevant information, we do not


assume responsibility for the completeness, accuracy, or suitability of the information

provided. Any reliance on our platform's information is at your own discretion and

risk. We, along with our directors, investors, shareholders, employees, representatives,

or affiliates, cannot be held liable for any consequences arising from reliance on this

information.

 You understand and agree that we may change or discontinue the Products at any

time, including their pricing and availability on our Platform solely at our discretion

without any prior intimation to you or any user of our platform.

It is advised to all the users of our platform to see all products and pricing of the products

carefully before placing an order on our platform, as all such products and pricing are subject

to change at our discretion. Unless otherwise stated, all the Product prices are inclusive of

Goods and Service tax and all other applicable taxes, duties, and cesses (“Taxes”). You shall

be responsible for the payment of all Taxes associated with purchases made on the Platform.

PRICING AND PAYMENTS

 You understand that the Selling Price of the Product is subject to revision without

giving prior notice to the Buyer. However, no revision shall be made to the selling

price of the Product once an order has been placed by the Buyer to purchase the

Product. The Products displayed on the Website are on an 'as is' basis as provided by

us, however, due to technical reasons, there may be slight colour difference on the

products displayed on the website or change in the Selling Price displayed on the

Website due to any changes in the taxes or change in price by the manufacturer and

the importer of the Product which shall be corrected by us as soon as the same comes

under Our notice. Any acceptance of orders placed by the Buyer of the Products that

is/are subject to such change in Selling Price shall, subject to our discretion, shall not

constitute a valid acceptance, and such transaction shall be, at Our discretion

cancelled by Us. We shall not be held responsible/liable for any error in the size

dimensions mentioned below the product as the size dimensions of the Product have

been given / shared with us by the Manufacturer.

 You understand that all prices displayed with respect to any Product on the Website

shall be inclusive of GST and any other taxes as applicable unless stated otherwise.

 You understand that the Selling Price of the Product displayed on the Website shall be

the final price and the same shall be exclusive of any discounts or offers being offered


by the Website for the time being and the same being availed by you, shall be binding

on the Buyer. The Buyer shall have to adhere to all the rules, terms, and conditions

with respect to Products displayed on the Website for sale as stated in but not limited

to the Terms of Sale and Terms of Use.

 You understand that all payments with respect to Products purchased shall be made in

accordance with the payment gateways offered to you on the Website, which is to say

that, no other modes of payments shall be accepted by the Website except for the ones

specified on the Website.

 You understand that, the Buyer cannot cancel any Order when the Products are

purchased after the Website had accepted the Order and processed the same for

delivery/dispatch or failed to accept the delivery in spite of the delivery attempts. If

you repeatedly (for continuous 3 times) do not accept the Products ordered for

purchase under this mode after the order is dispatched by us, then you shall be barred

from ordering any Product/s via this website.

 You understand that all payments shall be made by You via Debit / Credit Card /

PayTM / Freecharge / Mobiquick / UPI / Rupay / Amazon Pay / Phone Pe / Pay Pal /

Cash on Delivery or any other payment gateway authorized by the govt. to the

Website while making a purchase of any of the Products from the Website.

 The Website shall process the delivery of the Products purchased by you from the

Website once the payment made by you has been confirmed by the respective

payment gateway or bank or wallet as specified in these Terms.

 In the event a transaction initiated by You and not processed successfully / approved

by Your respective payment gateway or bank or wallet but the payment has been

deducted from your bank or payment gateway or wallet (as the case may be), then in

that event, SRV Future Tech Private Limited shall not be responsible/liable for such

a failure on the part of Your payment gateway or bank or wallet.


FEES AND PAYMENTS TERMS

 Registration on our website is free. However, You understand that in order to provide

you with our Services, through our website, we incur various costs (including, but not

limited to, costs with respect to operation and maintenance of infrastructure,

facilitation of transaction(s) / payments via various modes), You hereby agree that we


may charge You a fee(s) (such as platform fee, convenience fee) which will be

displayed upfront to you and which shall be over and above the value / amount of the

respective transaction / bill payment being made by You.

 Payments for the purchase of Products can be made in one of the following ways: (i)

Credit and Debit cards; (ii) Net banking; (iii) E-Wallets; (iv) UPI; and (v) Valid Gift

cards issued by us.

 By accepting these Terms and Conditions, you expressly authorize us to hold, receive,

disburse, and settle funds on your behalf. Such authorization shall permit us to receive

Customer Payment Amounts pursuant to a Transaction into a user account (Delivery

Versus Payment) to further process each Transaction. We shall process and transfer

such payments received by us to the bank account designated by you for this purpose

at the time of registration and/or any such account as instructed by you (“Merchant

Account”). The authorization provided herein shall remain in full force and effect

until specifically terminated.

 By accepting these Terms and Conditions, you also expressly authorize us to hold,

receive and settle funds on your behalf to such other value-added services as may be

opted & instructed by you on the permitted use of the application.


THIRD-PARTY TERMS AND CONDITIONS

 You agree that any web link on the website to a third-party site, platforms, content,

services, and or products (collectively called “Third-Party Site”) does not constitute or

imply endorsement by, or affiliation with, SRV Future Tech Private Limited of that

Third-Party Site, including its operator or its contents, services and/or offerings. By

using or browsing any such other web link / site, you shall be subject to the terms and

conditions in each such web link at your own risk. SRV Future Tech Private

Limited does not hold any liability for the information collected from you by third-

party website / link or application and we cannot indemnify You for any third-party

actions.

 You understand that we may use various third-party data, software, and / or services

to run our Platform and enable us to offer you our Products and services. Although we

have appropriate agreements in place with these third parties, we do not accept any

liabilities that may arise from our use of / reliance on such third-party data, software,


or services. Any such liability if arises shall be solely borne by the appropriate third

party only.


DELIVERY

 All the products delivered by us will be done with the utmost discretion and care.

 You understand that as a Buyer, you agree with the Website that, in any event, if there

is an extension/increase in the Dispatch and/or Delivery time for any reasons

whatsoever, you shall be notified accordingly on the contact information provided by

you.

 We list availability information for Products sold by us on the Website, including on

each product information page. Beyond what we say on that page or otherwise on the

Website, we cannot be more specific about its availability. The Products will be

estimated to be delivered within 10-15 days after the Products are dispatched from our

premises. Please note that the dispatch time/delivery time mentioned for each product

are just estimates and not final and thus should not be relied upon as such the dispatch

and delivery shall depend upon the availability of the Product ordered by you and the

delivery address, and the carrier company engaged by Us to fulfil your order.

 The ownership of the Products and other rights and interest in the Products shall be

directly passed on to you from us upon delivery of such Products and upon full

payment of the price of the Products. Upon delivery and payment, the Buyer is

deemed to have accepted the Products. The risk of loss and/or damage to the Products

due to any reason whatsoever shall pass on to the Buyer after delivery of the Product

unless the same is a manufacturing defect or physical damage caused to the Product

during transit from Our end or from the carrier company’s end.

 You understand that in the event your order is not serviceable by logistic service

providers i.e. the carrier company or by Us or the delivery address provided by you

does not fall in an area that is covered by Us for shipping the order under the order

confirmation form, You may either provide an alternate shipping address on which the

Product can be delivered by the logistics service provider or by Us or in absence of

such alternate shipping address, We may cancel the order as the case by prompting

you about our unavailability to deliver the product in the address shared by you.


 Please note that there is no guaranteed dispatch time and any information about the

dispatch time is an estimate only and should not be relied upon as such. Therefore,

time is not the essence of the bi-partite contract between You and Us for the purchase

and sale of the Product on or through the Website. However, the Product shall not be

handed over to you unless you make the payment for the purchase of the Product.


RETURNS AND CANCELLATION POLICY

Our Return and Cancellation Policy governs the terms and conditions for returning and

cancelling products purchased from “The Mystry” ("we," "us," or "our") online website

and/or any other platform(s). Items once sold, will not be returned. Only in extremely rare

circumstances, will return be offered and for that the customer will need to firstly contact our

customer service team at the provided e-mail: themystry2021@gmail.com with the order

number and product details. Upon receiving the returned item, we will inspect it to ensure it

meets the return criteria, and approval or rejection will be communicated to the customer.

Return shipping costs are the responsibility of the customer and are non-refundable.

Approved refunds will be processed and applied to the original payment method within a

specified number of days. Refund timing may vary based on the payment provider's

processing time. Customers are advised to check their bank account and contact their

payment provider if the refund is not received within the expected time frame.

COMMUNICATION

By accepting the term and conditions, you accept the following;

 We may communicate with you on the contact information that you may have

provided to us during the course of your engagement, including but not limited to

signup, transacting, or availing any third-party products or services on our

website.

 We will make our best efforts to provide communication alerts via emails or SMS

or push notifications or other progressive technology.

 You also agree that there can be disruption in communications due to factors that

are not under our control, including but not limited to Your Phone being switched

off, incorrect email address, and network interruptions.


 You agree not to hold us liable for non-delivery for any alert or any loss suffered

by you due to delay distortion or failure of communication.

 You further acknowledge that you are responsible for the information and contact

details shared with Us and shall update us on any change in your contact details.

 You authorize us to contact you and communicate with you for any of our

Services. We may use third-party service providers to send alerts or communicate

with you.

 You authorize our website to override the DND settings to reach out to you over

calls, SMS, emails, and any other mode of communication.


INTELLECTUAL PROPERTY RIGHTS

 You agree that all materials, products, and services provided on the website including

images, illustrations, audio clips, and video clips, are protected by copyrights,

trademarks, and other intellectual property rights and are the property of SRV Future

Tech Private Limited and its affiliates, directors, officers, employees, agents,

suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and

other intellectual property. You further agree that you will not reproduce, republish,

upload, post, transmit, distribute, or redistribute our intellectual property in any way,

including electronic, digital, or new trademark registrations.

 All those Intellectual Property rights arising as a result of domain names, the internet,

or any other right available under applicable law shall vest in the domain of our

website as the owner of such domain name. The Parties hereto agree and confirm that

no part of any Intellectual Property rights mentioned hereinabove is transferred in the

name of User and any intellectual property rights arising as a result of these presents

shall also be in the absolute ownership, possession, and our control or control of its

licensors as the case may be.

 All rights, interests, and titles in the Products, Information, and the Platform itself, its

layout, trademarks, copyrights, content, information, images, illustrations, graphics,

video clips, text, databases, utility models, underlying technology, firmware, software,

know-how, designs, ideas, discoveries, inventions, improvements, underlying codes

and algorithm, mask works, moral rights, trade secrets, database rights patent, rights

of publicity, trademarks, service marks, logos and designs, data analysis, data models,


data sets, formulae and processes, and any upgrades, fixes, improvements or

modifications thereto (“Intellectual Property”), vests with us or our associates

unconditionally and constitutes our exclusive Intellectual Property.

 You understand that without the prior written consent of the owner, modification of

the materials, use of the materials on any other platform or networked computer

environment, or use of the materials for any purpose other than personal including but

not limited to duplication, distribution, create a derivative of works, display,

extraction of the source code of the Platform, translating the Platform, or any other

non-commercial or commercial use is a violation of the copyrights, trademarks, and

other proprietary rights, and is prohibited. You may not use or display any such

trademarks, service marks, logos, trade names, or designs owned by SRV Future

Tech Private Limited or its third-party licensors without prior written consent. In the

event that you create any derivative works using our Intellectual Property without our

explicit written permission then we shall have all ownership and beneficial rights in

such derivative work free of charge.

 Purchasing our Products only grants you limited permission to use the Products for

your personal use. Purchasing our Products does not grant you a right to our

Intellectual Property.


INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SRV Future Tech Private Limited

its affiliates, employees, officers, directors, owners, licensee, and partners from and

against all actions, claims, liabilities, damages, losses, costs, expenses, or fees including

without limitation legal fees and expenses, arising out of, or in connection with;

● Your breach of this Terms of Use, Privacy Policy, and other Policies, or

● Your violation of any applicable law, rules, or regulations or the rights including but

not limited to intellectual property rights, payment of statutory dues and taxes,

fraudulent transactions, or other rights.

● any negligence by you or any of your agents, employees, licensees, contractors, or

Customers;


We reserve the right to assume the exclusive defence and control of any matter otherwise

subject to indemnification by you and, in such case, you agree to cooperate with us. This

clause shall survive the expiry or termination of these Terms.


LIMITATION OF LIABILITY

 In no event will SRV Future Tech Private Limited or our directors, officers,

employees, affiliates, contractors, agents, licensors, partners, importers, or

suppliers be liable for any indirect, consequential, incidental, special, or punitive

damages, including without limitation damages for loss of business opportunities,

loss of profits or revenues, business interruption, loss of data or loss of other

economic interests, whether in contract, negligence, tort or otherwise, arising out

of or relating to this agreement, use of or inability to use the Services or any

reference application/website/link, however, caused and whether arising in

contract, tort, negligence, warranty or otherwise, exceed the amount paid by You,

if any, for using the Services through website giving rise to the cause of action or

beyond or in excess Rs.1,000/- (One Thousand Rupees) whichever is less.

 Subject to the maximum extent permitted by law, we shall not be responsible for

any direct, indirect, special, incidental, or consequential loss, injury, or damages

resulting from breach of any warranty, guarantee, or any other condition under any

other legal theory including loss of revenue, loss of profits, loss of reputation or

goodwill arising from the use of the Products offered by us through our platform.

 Under no circumstances will we, our directors, investors, shareholders,

employees, representatives, or affiliates be liable for such Information or any

consequences thereof.


RESTRICTIONS AND USE

 You take complete responsibility for any information that you upload, post, email, or

otherwise make available to us on the Platform for any purpose, including but not

limited to Product reviews, and we do not assume any responsibility for such

information.

 You agree and undertake that by using the Platform (any / all the platforms owned and

operated by us) you shall not engage in or encourage or assist others to:


a. Use the Platform or any content for any purpose or in any manner that is

illegal or prohibited by these Terms or under any applicable laws;

b. Use the Platform for any harmful or nefarious purpose;

c. Use the Platform in order to cause any kind of damage to us in any form or

manner whatsoever;

d. Spam or defraud any users of the Platform or any potential users thereof;

e. Impersonate any person or entity on the Platform;

f. Be disrespectful or unkind while interacting or communicating with any of our

representatives;

g. Use the Platform or any content thereof in any manner that violates or

infringes anyone’s rights, including rights of publicity, privacy, copyright,

trademark, or other intellectual property or contractual rights;

h. Use the Platform in any manner that may amount to hate speech, threatening,

sexually explicit or pornographic, incites violence, or contains nudity or

graphic or gratuitous violence;

i. Use the Platform in any manner that promotes racism, bigotry, hatred, or

physical harm of any kind against any group or individual;

j. Solicit passwords for any purpose, or personal information for commercial or

unlawful purposes from other users or disseminate another person’s personal

information without his or her permission;

k. Use another user’s account, or share an account with another user;

l. Create another account if we have already terminated your account unless you

have our permission;

m. Use the Platform or the content thereof immediately for any commercial

purposes, except as provided for under these Terms, without our written

consent;

n. Copy, reproduce, duplicate, stream, capture, access through technology or

means other than those provided on the Platform, perform, transfer, sell, resell,

download, upload, archive, license to others, edit, modify, manipulate, create

derivative works from or based upon (including, without limitation, product

images, greeting cards, other merchandise), publish, republish, post, transmit,

publicly display, frame, link from or to, distribute, share, embed, translate,

decompile, reverse engineer, incorporate into any hardware or software

application, use for commercial or non-commercial purposes, or otherwise use


or exploit the Platform and / or content thereof in any manner that is not

permitted under these Terms;

o. Express or imply that any statements you make are endorsed by us.

If you do or attempt any such acts, we may terminate your use of the Platform.

We may also report such actions to the appropriate law enforcement

authorities and commence legal proceedings against you.


TERMINATION

 You agree that SRV Future Tech Private Limited at its sole discretion may

terminate, suspend, restrict, or modify your user account, registration with, or access to all parts of the application / website, without prior notice, at any time and for any reason. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities We determine that You have violated the terms of use and You agree that in case we suffer losses, not limited to monetary losses, due to Your actions, we can take injunctive relief or any other legal action as deemed necessary within the said circumstances and we are not liable for any loss to You due to termination. Upon termination for any reason, you agree to delete or deactivate the User account and immediately stop using our website.

 You understand that these Terms will be effective until terminated by us or you. We reserve the right, at any time, to:

a. discontinue or modify any aspect of the Platform, Products;

b. terminate these Terms and your use of the Platform, Products with or without

cause;


FORCE MAJEURE

The term "force majeure" as used herein means acts of God, acts of government, acts of terrorism, strikes, lockouts, or other industrial disturbances, acts of a public enemy, blockades, wars, insurrections, or riots, terrorism, epidemics, landslides, fires, storms, floods, explosions, technological failures, breaches, hacks, system vulnerabilities or incompatibilities, or other similar causes beyond the control of such party. Notwithstanding anything to the contrary contained herein, SRV Future Tech Private Limited shall not be liable for any delays or failures in performance resulting from acts beyond its reasonable

control.


MODIFICATION TO THESE TERMS AND CONDITIONS

 Our Terms and Conditions Policy is subject to change from time to time without

notice. We may change, modify, remove, or add to these terms and conditions at our sole discretion, at any time without providing prior notice to you. It is strongly

recommended that you periodically review our terms and conditions and keep

yourself updated with any changes or modifications made herein as available on the Website.

 Your continued use of the website and the Features following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

 You shall be deemed to have accepted our changed, revised, or modified Terms and conditions if you continue to use our website or avail of our Services post changes, revision, or modification in this policy, and the last changed, revised, or modified Privacy Policy shall be applicable to you.


MISCELLANEOUS


● Notices- Notices to be issued pursuant to these Terms and Conditions shall be

delivered to the registered address of the relevant Party as first mentioned herein, or such other address as may be notified by the relevant Party.

● Assignment- You shall not assign or transfer any right or obligation that may have accrued to you under these Terms, and any attempt to do so shall be null and void. At our sole discretion, we may assign or transfer any right or obligation that has accrued in our favour, without any restriction.

● Waiver- Unless otherwise expressly stated, any delay in our exercising any rights or remedies arising out of these Terms shall not constitute a waiver of rights or remedies and no single or partial exercise of any rights or remedies hereunder, shall prevent any further exercise of rights or remedies by us.

● Severability- If any of these Terms is held to be illegal or unenforceable, the validity,

legality, and enforceability of the remaining provisions contained herein shall not in

any way be affected or impaired thereby. Any such provision held to be invalid,

illegal, or unenforceable shall be substituted by a provision of similar import

reflecting the original intent of the parties to the extent permissible under applicable

laws.


DISPUTE, GOVERNING LAW, AND JURISDICTION


 These Terms and Conditions shall be governed by and construed in accordance with the laws of New Delhi, India.

 All dispute, controversy, or claim in relation to any Services provided by us on our website, including any question regarding the existence, validity, or termination of these terms and conditions (hereinafter Dispute), the parties shall use all reasonable endeavours to resolve such Dispute amicably.


 You agree that any claim or dispute you may have against SRV Future Tech Private Limited must be resolved by a court having jurisdiction at the registered place to operations of SRV Future Tech Private Limited.

 The appropriate courts and forums having jurisdiction in the registered place to

operations of SRV Future Tech Private Limited shall have exclusive jurisdiction in

any proceedings arising out of the use of the website and theseTerms.SRV Future

Tech Private Limited may, however, in its absolute discretion commence any legal

action or proceedings arising out of these Terms in any other court, tribunal, or

another appropriate forum, and you hereby consent to that jurisdiction.


CONTACTING US

If you would like to contact us to understand more about this Policy or wish to contact us

concerning any matter relating to individual rights and your Personal Information, you may send an email to themystry2021@gmail.com

Contact Details

Address -PLOT NO. 1134, MORTA MEERUT ROAD INDUSTRIAL AREA, NH-58, GHAZIABAD UP 201003 IN

Mail Id - info@themystry.com

Number - 8126966997

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