FAQ

Once you place an order, you will receive a confirmation Message and email. It will include your order number and estimated time of delivery.

Unfortunately, after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.

You will receive a mail and message with shipment details once your order is dispatched. It will include the shipment number/AWB and the name of the courier company. You can track your order at their website or you can also write to us at support@themystry.com

We offer FREE Shipping on all orders above Rs.799, which is notified from time to time. You should consider the shipping rates shown at the time of check-out to be final.

You can email us at info@themystry.com

Yes, we offer Cash-On-Delivery at an additional charge of Rs 50.

You can order online through our Website, App, Over email (info@themystry.com) For email, mention Name Complete Address with pin code Email address Product to be ordered

We ship the products
within 2 working days of receiving the order. You can expect your shipment to
arrive within 5-7 working days of placing the order. However, India is a large
country. Please expect additional time for remote areas and unexpected weather
conditions.

If you want us to expedite your order, email us at info@themystry.com.
We will check with our logistics partner and provide you with an update. Please Note - This is only applicable for prepaid orders.